LIFETIME GUARANTEE.

WHAT DO WE COVER.
We stand behind the quality of our jewelry, and the lifetime guarantee is our way of ensuring your satisfaction and confidence in choosing our brand. We're here to provide you with excellent support throughout the lifetime of your purchase.
The lifetime guarantee covers any manufacturing defects, such as faulty components or workmanship issues. It does not cover normal wear and tear, damage caused by misuse or accidents, or alterations made by unauthorized repair services. Please note that we cannot be held responsible for metal fatigue that may occur after multiple adjustments with our cuffs.
We recommend following the care instructions provided with the jewelry to ensure the lifetime guarantee remains valid. Additionally, please retain your proof of purchase and register your product on our website.
PROCESS FOR CLAIMING.
If you encounter any issues covered by our lifetime guarantee, simply contact our customer service team at support@palm-jewelry.com. Our dedicated team will guide you through the process and ensure your issue is resolved promptly!
The damaged item should be returned to us so that we can examine the issue. The customer bears the shipping costs of the return.

Fast Shipping

We provide fast worldwide shipping with all orders dispatched on the same day.

Lifetime Warranty

With a lifetime warranty, you can shop with confidence knowing that if something goes wrong due to a manufacturing defect, we will take care of it, even years down the road.

30 Days Return Policy

Our priority is your satisfaction. If for any reason you are not completely satisfied with your purchase, you can return it for any reason.

Sustainability

By offering products that are made to last a lifetime, we help reduce waste and promote a more sustainable approach to consumption.