Privacy policy

Welcome to PALM. Jewelry

This privacy statement describes the information we collect, how we use it and how we protect your privacy when you use our website or buy products from us. By using our services, you agree to the terms described in this policy.

1. Introduction

At PALM. Jewelry we are committed to the privacy and security of your personal data. This policy explains how we collect, use and disclose your information.

2. Information we collect

We collect the following types of information:

Personal information: This includes your name, email address, postal address, telephone number and other contact details.

Payment information: When you make a purchase, we collect payment information such as credit card details. Please note that we do not store this information; it is processed securely through our trusted payment gateway.

Usage information: We collect data on how you use our website, such as the pages you visit, the products you view and your browsing preferences.

3. How we use your information

We use the information we collect for various purposes, including:

Order processing: To process and fulfil your orders and transactions.

Communication: To communicate with you about your orders, products, promotions and other relevant information.

Improvement: To improve our website, products and services based on your feedback and preferences.

Personalisation: To personalise your shopping experience and offer content tailored to your interests.

Marketing: To send you marketing communication, if you have opted in, with updates, promotions and other information about our products.

4. Sharing information

We respect your privacy and do not sell, trade or pass on your personal data to third parties without your explicit consent. However, we may share your data in the following cases:

Third party service providers: We may share your data with trusted third parties who help us manage our website, process payments and deliver products.

Legal compliance: We may disclose your data where this is legally required, or to protect our rights, privacy, safety or property.

5. Security

Keeping your personal data safe is a top priority for us. We take industry standard security measures to protect your data during transmission and storage. Please note, however, that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, but please note that this may affect certain functions of our website.

7. Your choices

You have the right to:

Access and update: Access and update your personal data.

Opt out: Opt out of marketing communication.

Delete your account: Request deletion of your account and the associated information.

8. Changes to this privacy policy

We may update this privacy policy periodically to reflect changes in the way we work. The latest version is posted on our website and significant changes are communicated to you directly.

9. Contact information

If you have questions or comments about our privacy policy, or if you want to exercise your rights, please contact us at info@palm-jewelry.com.